Frequently Asked Questions
Everything you need to know about our premium wine education tools and accessories.
How do you ensure the safety of glassware during shipping?
We use specialized, double-walled reinforced packaging and eco-friendly protective inserts to ensure your crystal glasses and decanters arrive in perfect condition.
Do you ship wine internationally?
Currently, we ship our educational books, posters, and accessories worldwide. However, wine club shipments and bottles are restricted to specific states within the US due to alcohol shipping regulations.
What is your return policy for educational materials?
We offer a 30-day return policy for all books, maps, and unopened accessories. If you are not satisfied with your purchase, please contact our support team for a prepaid return label.
Are the wine maps updated to reflect new AVAs?
Yes, our cartography team regularly updates our wine maps to include the latest American Viticultural Areas (AVAs) and international regional changes to ensure your education is current.
Can I track my order once it has been placed?
Absolutely. Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.